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Floral Concepts International
 Terms and Conditions / Privacy Policy

Floral Concepts International strives to create the most secure and pleasant environment possible for your shopping convenience. To that end, we have placed our Terms and Conditions and Privacy Policy here for you.

Terms and Conditions

The minimum order for products from Floral Concepts International online is $25.00.
Wholesale customers have a minimum order of one full case of any product or $50.00 in bunches. Certain products are only available in bulk.  Please note that actual charges will be applied to
"wholesale orders"-so the freight charges listed on order will be adjusted as time of shipping.

FCI accepts Visa, MasterCard, Discover and
American Express credit cards.

If you have any questions regarding Next-Day, Second-Day, or 3-Day Select air shipments, or any other aspect of your order, please e-mail us at orders@floralconceptsintl.com or call us at 800-528-6733.  FCI requires written approval from our customers to ship orders by any selected air freight method. 

Check all packages upon delivery. If carton appears crushed or damaged in any way, have the UPS driver mark it "Damaged" then sign for it. If you do not sign for the package "damaged", a claim cannot be issued. Notify our office immediately so the item may be replaced -- 800-528-6733.

If you are not satisfied with a product, call within 5 days of receipt, customer is to return the product, and we will refund the value of your merchandise.

Any orders that are returned or refused after shipping are subject to a 15% re-stocking charge and the customer will pay for all freight costs.

Availability and prices may be subject to change without notice. We will inform you of any changes prior to shipping.

Product sold by Floral Concepts International are for the craft and floral industry and are for decorative purposes only and are not edible

 

Privacy Policy

Floral Concepts International knows that your personal information is important to you. That is why we keep your information entirely within our company. We do not share your information with any other companies at any time. 

Any information we collect from you through our feedback/order forms or correspondence is used only as contact information regarding that incident. Any stored information is kept solely for our own records and is not sold, traded, or  disseminated in any way.

We at Floral Concepts International hate junk mail, and we know you do too. That is why Floral Concepts International will not use your contact information to send you any information unless you specifically contact us to "opt-in". 

Cookies are small pieces of information placed on your computer as you browse a web site.

Possible uses of cookies on Floral Concepts International's web site are: 
bulletTo customize the site with personal preferences.
(This means we may store information like whether you you prefer background music on or off)
bulletTo enable features like "Remember Personal Information".
(This means that some forms may keep some of your information so you don't have to reenter it every time.)
bulletTo facilitate marketing enhancements to our site and search engine listings.
(This means that we may check to see how visitors arrive at and move around our site so that we can make it easier for people to find what they want. This information is never associated with individual people, but is grouped together to ensure your privacy.)

Your credit card information is NEVER stored in this manner.

We hope that this policy clears up any questions you might have had, and remind you that Floral Concepts International is dedicated to making your experience as pleasant as possible. If you have any questions, feel free to contact us by clicking here.

 

 

 

Please click here to read our Privacy Policy and Terms of Sale.

Send mail to contact@floralconceptsintl.com with questions or comments about this web site.